.concierge-launcher[hidden],.concierge-panel[hidden]{display:none!important}.concierge-launcher{position:fixed;right:26px;bottom:24px;z-index:35;display:flex;align-items:center;gap:9px;height:64px;padding:4px 15px 4px 4px;background:#fff;border:1px solid #cad7e8;border-radius:32px;color:var(--ink);font-family:inherit;font-size:12px;font-weight:700;box-shadow:0 8px 28px #10251924}.concierge-launcher img{width:56px;height:56px;object-fit:contain;border-radius:50%}.concierge-launcher:hover{border-color:var(--blue);color:var(--blue)}.concierge-open .concierge-launcher{display:none}
.concierge-open:after{content:'';position:fixed;inset:0;z-index:31;background:#1025191f;backdrop-filter:blur(1px)}.concierge-panel{position:fixed;right:24px;bottom:24px;z-index:34;width:min(440px,calc(100vw - 48px));height:min(680px,calc(100dvh - 48px));display:grid;grid-template-rows:auto minmax(140px,1fr) auto auto auto;background:#fff;border:1px solid #cbd7e6;border-radius:8px;box-shadow:0 20px 60px #10251933;overflow:hidden}.concierge-panel-head{display:grid;grid-template-columns:58px minmax(0,1fr) 38px;align-items:center;gap:12px;padding:13px 14px;border-bottom:1px solid var(--line)}.concierge-panel-head>img{width:58px;height:58px;object-fit:contain}.concierge-panel-head>div>span{display:block;color:var(--blue);font-size:9px;font-weight:750;text-transform:uppercase}.concierge-panel-head h2{font-size:17px;line-height:1.2;margin:3px 0 5px;letter-spacing:0}.concierge-panel-head p{display:flex;align-items:center;gap:7px;font-size:10px;color:var(--muted);margin:0}.concierge-panel-head p i{width:7px;height:7px;border-radius:50%;background:#1c8c55;box-shadow:0 0 0 3px #e5f4eb}.concierge-panel-head .icon-button{width:36px;height:36px;border:1px solid var(--line)}
.concierge-messages{min-height:0;overflow-y:auto;padding:16px 15px 8px;scrollbar-width:thin;background:#fff}.concierge-message{width:min(88%,360px);margin-bottom:13px}.concierge-message>span{display:block;margin-bottom:4px;font-size:9px;font-weight:700;text-transform:uppercase;color:var(--muted)}.concierge-message p{margin:0;padding:11px 12px;border-radius:6px;font-size:12px;line-height:1.55;white-space:pre-wrap}.concierge-message.from-agent p{background:#f3f6fa;border:1px solid #dfe7f1;color:var(--ink)}.concierge-message.from-client{margin-left:auto}.concierge-message.from-client>span{text-align:right}.concierge-message.from-client p{background:var(--blue);color:#fff}.concierge-typing{display:flex;align-items:center;gap:5px;color:var(--muted);font-size:10px;padding:8px 2px}.concierge-typing i{width:6px;height:6px;border-radius:50%;background:var(--orange);animation:concierge-pulse 1s infinite alternate}.concierge-typing i:nth-child(2){animation-delay:.2s}.concierge-typing i:nth-child(3){animation-delay:.4s}.concierge-typing span{margin-left:5px}@keyframes concierge-pulse{to{opacity:.25;transform:translateY(-2px)}}
#concierge-context:empty{display:none}.concierge-context{max-height:190px;overflow-y:auto;border-block:1px solid var(--line);padding:0 15px}.concierge-result{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:10px 1px;border-bottom:1px solid var(--line)}.concierge-result:last-child{border-bottom:0}.concierge-result div{display:flex;flex-direction:column;gap:3px;min-width:0}.concierge-result small,.concierge-result span{font-size:9px;color:var(--muted)}.concierge-result b{font-size:11px;overflow-wrap:anywhere}.concierge-result>strong,.concierge-result>.text-button{font-size:10px;white-space:nowrap}.concierge-suggestions{display:flex;gap:6px;padding:10px 15px;overflow-x:auto;border-bottom:1px solid var(--line);scrollbar-width:thin}.concierge-suggestions button{min-height:32px;padding:6px 9px;font-size:9px;white-space:nowrap}.concierge-composer{padding:12px 15px 14px;background:#fff}.concierge-composer>label{display:block;font-size:10px;font-weight:700;margin-bottom:6px}.concierge-composer>div{display:grid;grid-template-columns:minmax(0,1fr) 42px;gap:8px;align-items:end}.concierge-composer textarea{resize:none;min-height:44px;max-height:100px;font-size:13px}.concierge-composer .icon-button{width:42px;height:42px;border-radius:5px}.concierge-composer>small{display:block;color:var(--muted);font-size:9px;line-height:1.45;margin-top:7px}
@media(max-width:800px){.concierge-launcher{right:12px;bottom:72px;width:58px;height:58px;padding:3px;border-radius:50%}.concierge-launcher img{width:50px;height:50px}.concierge-launcher span{display:none}.concierge-panel{left:8px;right:8px;bottom:66px;width:auto;height:min(720px,calc(100dvh - 78px));border-radius:8px}.concierge-open:after{bottom:58px}.concierge-panel-head{grid-template-columns:52px minmax(0,1fr) 38px;padding:10px 12px}.concierge-panel-head>img{width:52px;height:52px}.concierge-panel-head h2{font-size:16px}.concierge-message{width:90%}.concierge-message p{font-size:12px}.concierge-composer{padding-bottom:11px}}
@media(max-width:390px){.concierge-panel{left:4px;right:4px}.concierge-suggestions{padding-inline:11px}.concierge-messages,.concierge-composer{padding-inline:11px}.concierge-panel-head h2{font-size:15px}}
.concierge-panel-head .icon-button{background:#f4f6f8;color:var(--ink);border-radius:50%}.concierge-panel-head .icon-button svg{width:18px;height:18px;stroke:currentColor}.concierge-message p{overflow-wrap:anywhere}
.concierge-panel>*{min-width:0}.concierge-panel-head{width:100%;min-width:0;max-width:100%;overflow:hidden}.concierge-panel-head>div{min-width:0}.concierge-panel-head h2{overflow-wrap:anywhere}
@media(max-width:800px){.concierge-panel{bottom:70px;height:min(690px,calc(100dvh - 94px))}.concierge-message{width:86%}}